- What is hitl.ph?
- hitl.ph is callable human-in-the-loop infrastructure for AI agencies. When an autonomous agent hits a step only a person can do, it calls hitl.ph over an API or CLI, a trained human executes the task, and a structured result is returned to the agent.
- Who actually does the work?
- A managed team of specialists employed by Yoonet, working from its operations floor in Balanga, Bataan, in the Philippines. Each task is owned end to end by a named, accountable person — not crowdsourced or sent to anonymous workers.
- Is this crowdsourcing or Mechanical Turk?
- No. It is a managed, employed workforce. The same trained people handle your tasks, one named person is accountable for each result, and the team can be tuned to your specific task types over time. There is no marketplace of anonymous claimants.
- What types of tasks can I send?
- Five core types: document.review (a person reads and decides), voice.call (a real phone call), data.validate (resolving ambiguous records and judgement calls), world.capture (taking a photo or checking a real-world state), and decision.own (an accountable human owns and signs off the call).
- How do I integrate it?
- Through a REST API (POST /tasks to create a task, GET /tasks/{id} to retrieve the result) or the hitl CLI, using API-key auth. Results can be polled or delivered to a return webhook. Access is via early-access onboarding — request an API key through the access form.
- How much does it cost?
- Pay as you go is USD $2.50 per task with no commitment. Studio is USD $500 per month including 50 tasks, with priority routing and a named ops contact. Scale is USD $1,500 per month including 200 tasks. Volume above 200 tasks a month is custom-priced.
- How fast is a task turned around?
- Tasks route to the floor in minutes and are typically completed within your working window. Exact turnaround depends on the task type and plan; voice calls and real-world capture depend on availability of the other party or the location.
- What timezones and hours are covered?
- Operations run 24/5 across client working windows, anchored to Philippine business hours (UTC+8). This gives strong overlap with Asia-Pacific, Australian and New Zealand hours, and management oversight from New Zealand (UTC+12/13).
- How is my data handled?
- Tasks are handled by a contracted, managed team under confidentiality, not exposed to an anonymous crowd. As with any human-in-the-loop step, send only the context a task genuinely needs.
- Who is Yoonet?
- Yoonet is the outsourcing company behind hitl.ph: around 130 specialists with a delivery base in Balanga, Bataan, in the Philippines, owned and managed from Dunedin, New Zealand. It has run managed operational work for businesses worldwide for years.
- How do I get access?
- hitl.ph is onboarding its first agencies now. Request access through the form on the site and the team will send you an API key. For volume or partnership conversations, contact ben@yoonet.io.