Check a document
Compare a document with the source information and your agreed checklist.
Automation.
With people
behind it.
Keep the work moving.
Give your team room to breathe.
Human in the loop support for Australian and New Zealand businesses. Our employed team in the Philippines checks automated work, follows up the loose ends and handles the jobs that still need a person.
Let’s talk about your businesspartnership.config
const future = buildTogether({
intelligence: "automation",
judgement: "human",
foundation: "a dependable team"
}); Incorporated in three countries.
Philippines
Australia
New Zealand
It works.
Until something needs a person.
An invoice does not match. A customer needs a different answer. A supplier has not replied. Your systems have done their part, but the job still comes back to you.
We help you put a dependable team behind that work. People who learn your business, follow your rules and know when to ask.
You’ve outgrown
doing it all yourself.
You still want to know who you’re working with.
You have a regular flow of work and need more than occasional help. But you do not need a large enterprise arrangement. We work with growing businesses that want proper employment, clear supervision and a partner who understands their systems.
Still working out what to automate?Our sister company, Outer Edge, helps businesses organise their processes and prepare for automation.
Meet Outer EdgeHuman in the loop support for everyday business.
Follow up by phone
Confirm a booking, chase a supplier or ask a customer for a missing detail.
Check customer and business records
Resolve duplicates, incomplete records and details that do not match.
Arrange a real-world check
Work out whether a photo or a physical check is needed to confirm a detail.
Handle the exception
Review an unusual case, apply your policy and ask you when a decision needs your authority.
Start with one piece of work.
Show us the work.
Walk us through one process, the systems you use, how often it runs and where your team keeps having to step in.
Agree who does what.
Together we set the checking rules, decision limits, working hours and responsibilities. We involve your IT or automation provider where a connection is needed.
Start small and review it.
Start with a defined piece of work. Check the quality, waiting times and time it gives back to your team before extending the arrangement.
Your business systems.
A team that can work with them.
You do not need to write code to start a conversation. Show us the tools you use and where work gets stuck. We work with you and your IT or automation provider to agree a practical connection.
Our people can work alongside your automation in the tools your business uses. Start by preparing one workflow with your coding assistant, or work through it with us. Connections and staffing are agreed together.
A practical setup kit with sample data. Live work follows an agreed connection and team.
Your people.
With our support.
Our team members are employed by Yoonet in Balanga, Philippines. We look after recruitment, training and day-to-day management, with the work and responsibilities agreed with you.
A dedicated person or a small team can learn your processes, follow up the difficult cases and give your local staff more time for the work that needs them.
130+
Specialists across Yoonet
PH
Our team in Balanga
NZ
Management in New Zealand
Your hours
Working arrangements agreed together
Better ways of working.
More opportunity for people.
We are excited about what AI can do for a small business. We are just as interested in what it can mean for the people doing the work.
In the Philippines, we want that change to create meaningful careers: people learning your business, developing their judgement and helping a process improve. Your business gets dependable support. Our people get work they can grow with.
Make sense
of the next step.
Read the guides ↗
Human in the Loop Patterns for AI Agents
Four human in the loop patterns explained through everyday business examples: approvals, review queues, handoffs and decisions that stay with a person.
Human in the Loop as a Service: Build or Buy?
Should your business manage AI checks internally or use human in the loop as a service? Compare staffing, cover, supervision and an employed support team.
Outsourcing AI Review: How Managed Human Validation Works
Outsourcing AI review for SMEs: compare crowdsourcing, BPO and managed human validation, with practical questions about people, access and accountability.
What keeps landing
back on your desk?
Tell us what you have automated, what still needs a person and roughly how much work comes through. We can work out together whether our team would be a good fit.