# Our first human handoff

Readiness: planning / local rehearsal / external test / live by agreement

## The business and the work
- Business and country:
- Process to support:
- What is already automated:
- What needs a person:
- Approximate weekly volume:
- Working hours and timezone:

## Where the work lives
- Task tool and project, board or database:
- Source record reference:
- System that owns task status and the final decision:
- Notification channel, if different:
- Existing automation or IT provider:

## The handoff
- Trigger:
- Information the reviewer needs:
- Checking instructions:
- Responsible role and cover:
- Allowed outcomes:
- Authority and limits:
- Escalation owner:
- Waiting deadline and action if nobody responds:

## Returning the result
- Where the reviewer records the outcome and reason:
- How the reviewer is identified:
- How the correct automation resumes:
- How repeated events are recognised:
- What happens if delivery fails:

## Access and information
- Accounts and permissions needed (no passwords or tokens):
- Information that should stay in the client's system:
- Retention and deletion arrangements to agree:

## Rehearsal and next steps
- Sample cases checked:
- Actual tests executed and their results:
- Assumptions and unanswered questions:
- Connection work remaining:
- Staffing and working arrangements to agree with hitl.ph:

This brief does not itself authorise account access, external messages or live work.